SMLAN Software & Management Training Keep calm and study smart
esciris authorized training reseller

IBM Control Desk 7.6.0.2 Fundamentals (TP352G)     » zur vollständigen Seminarliste

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Alle IBM Trainings werden mit Original IBM Schulungsunterlagen angeboten und finden in Kooperation mit dem von Arrow ECS autorisierten IBM Schulungspartner esciris statt.

Kurs-Id: IBM_TP352G

Seminarinhalt
  • Overview
  • Implementation
  • Basic configuration
  • Service Request Management
  • IT Asset Management
  • Configuration, Change, and Release Management
Informationen
Zielgruppe

This course is suitable for all roles, including installers, administrators, and service desk agents.

Vorkenntnisse

Before taking this course, you should have the following skills:

  • Basic browser navigation skills
Dauer

2 Kurstage (pro Tag 8 Unterrichtsstunden à 45 Min.)

Termine
  • Düsseldorf (HSOXX): 16.09. - 17.09.19: AnmeldenIBM Control Desk 7.6.0.2 Fundamentals (TP352G)SMLan Software & Management TrainingKastanienallee 53Berlin10119This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.Alle IBM Trainings werden mit Original IBM Schulungsunterlagen angeboten und finden in Kooperation mit dem von Arrow ECS autorisierten IBM Schulungspartner esciris statt.1606.50EUR
  • München (5H83X): 04.11. - 05.11.19: AnmeldenIBM Control Desk 7.6.0.2 Fundamentals (TP352G)SMLan Software & Management TrainingKastanienallee 53Berlin10119This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.Alle IBM Trainings werden mit Original IBM Schulungsunterlagen angeboten und finden in Kooperation mit dem von Arrow ECS autorisierten IBM Schulungspartner esciris statt.1606.50EUR
  • Stuttgart (KISEH): 02.12. - 03.12.19: AnmeldenIBM Control Desk 7.6.0.2 Fundamentals (TP352G)SMLan Software & Management TrainingKastanienallee 53Berlin10119This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.Alle IBM Trainings werden mit Original IBM Schulungsunterlagen angeboten und finden in Kooperation mit dem von Arrow ECS autorisierten IBM Schulungspartner esciris statt.1606.50EUR
Hinweis

Das Training findet auf Deutsch statt.

Kurspreis für offene Schulungen

1350,00 € zzgl. 19% MwSt. (1606,50 € inkl. 19% MwSt.)