Kurs IBM Case Manager 5.2 - Customize and Extend the Features (F217G)

Seminarinhalte

Customize the Case Manager Client User Interface

• Customize the banner and the login page
• Associate a custom icon for a MIME type
• Modify labels in the IBM Case Manager Client
• Create a Viewer Map for PDF files
• View the Microsoft Word documents in the FileNet Viewer
• Edit the existing help topics
• Create a help plug-in
• Customize the toolbar to implement actions
• Add a custom action as a menu item

Use Scripts to Customize Case Manager Client

• Use Script Adapter to customize the Case client
• Create a toolbar button to start a task
• Dynamically add a choice list to a case property
• Validate the data based on a step response
• Create a case custom workbench page

- Configure your system for the workbench page

- Add a Script Adapter to filter In-baskets

- Add a Script Adapter to filter cases

Develop Custom Widgets

• Create an IBM Content Navigator plug-in project in Eclipse
• Create catalog and widget definition JSON files
• Implement a custom widget (Custom search)
• Build and register the widget package
• Test the custom widget
• Create a Java project in Eclipse for a widget package
• Implement toolbar and menu for your widget
• Define widget properties, and add event handling for your widget
• Build and deploy the widget package with an EAR file
• Troubleshoot
• Update an existing widgets package with new widgets (Custom case comment widget as an example)
• Uninstall a custom widget package in IBM Case Manager

Implement External Data Services (EDS)

• Check the sample EDS configuration
• Change the field status dynamically for a property
• Add an external choice list with EDS
• Create dependent choice lists with EDS
• Implement case property validation
• Prefill an initial value for a case property
• Set the case property field status as required
• Appendix: Steps to set up the sample External Data Service